Operational excellence for brokers and service companies
Brokers and service companies face a dual challenge: adhering to the complex, evolving rules of the London Market while maintaining high service levels for clients. Administrative friction in submissions can lead to rejections, delayed payments, and reputational damage.
Velonetic’s Intermediary Services help brokers and service companies reduce costs, improve efficiency, and enhance the experience for their clients by managing critical elements of the submission process with precision.
Market Impact at Scale
We set the standard for submission quality in the London Market.
~98% Right-First-Time rate, significantly outperforming the market average.
2.3 Million Premium transactions handled annually
100 years’ London Market Core service expertise
Our service is designed to remove technical barriers and accelerate the flow of business.
Incorrectly completed submissions to Central Services can lead to rejections or costly delays, affecting both your reputation and your right-first-time performance metrics.
Many brokers and service companies face limited internal resources to handle large volumes of work. New entrants, in particular, may lack familiarity with London market processes for premium and claims submission, exposing them to the risk of non-compliance and operational bottlenecks.
By outsourcing to Velonetic we can improve your Right-First-Time rate for submissions. We accelerate payments to underwriters which can enhance your firm's reputation for operational reliability within the market. We deliver:
Technical expertise on demand
Our team includes highly experienced technicians and former Core Services staff who bring deep expertise across all classes of business. We manage the nuance of query resolution and complex submissions and offer transparency with clear service levels, so you always know what to expect.
Strategic Focus
By outsourcing the technical complexity of submissions to Velonetic, your company can redirect resources toward growth. In addition you can submit multiple classes of business worldwide through our global expertise, allowing you to expand into new markets with confidence.
Reduce Costs
By outsourcing to us we deliver efficiency by removing the need to hire additional experienced staff for London Market processing. And because our pricing is transactional, you only pay for what you use, ensuring cost-effectiveness throughout the year.
Explore our premium and underwriting services
See how our other services can support your broader operational needs.
Why Velonetic?
We are an extension of your team. With a workforce of over 700 specialists, we offer a level of continuity and expertise that is difficult to replicate in-house. We ensure that your operations remain resilient, compliant, and efficient, regardless of market volume fluctuations.
Transform Your Operations
Discover how our Intermediary Services can improve your submission quality and operational speed.
