Streamlined claims management for market leaders
Our claims team is one of the largest and most experienced in the London Market, with expertise across every stage of the claims lifecycle. We handle over 1.7 million claims notifications each year, combining our scale, speed, and technical excellence to consistently protect your reputation and financial performance.
So whether you’re looking to optimise your claims operations, outsource technical claims processes or gain specialist support for complex cases, Velonetic can support your needs.
Operational strength and unmatched scale
Explore our services
Our expert claims adjusters and dedicated specialists deliver flexible, scalable, and reliable claims services across all classes of business. We adapt to your fluctuating business needs giving your teams the time to focus on core growth priorities.
Core Claims Expertise
- Delegated Lead: We manage the claims lifecycle, including triage, FNOL, validation, investigation, expert appointment and management and settlement.
- Static Claims: Our end-to-end, proactive management for legacy and pre-static claims works by coordinating all stakeholders to minimise delays, and provide tailored updates to accelerate finality and unlock capital. Learn more
- Claims Intermediary Services: Offers broker and service companies processing support that is seamless, end-to-end, and flexible, helping to reduce costs, improve operational efficiency, and enhance client experience. Learn more
Claims Administration & Financial Processing
- Express Bordereaux: Streamlines bordereaux processing by combining agreement and technical processing into a single, efficient solution, delivering market-leading speed, full claims visibility, and consistent quality. Learn more
- Reinsurance Proportional Treaty Express: Provides an enhanced, one-stop service for the agreement and technical processing of Proportional Treaties across the Lloyd’s, Company, and Non-Bureau markets, significantly reducing administrative burden and turnaround times. Learn more
- Fees Services: Simplifies fees processing by managing fee agreements, securing payment approvals, and ensuring timely direct settlements, offering customers financial confidence and efficient credit control. Learn more
- Static Claims: Proactive claims management for static and pre-static claims, coordinating stakeholders and minimising delays. Learn more
