Static Claims slowing you down? We’ve got you covered.
Static claims can slow down operations and drain resources. Velonetic’s specialised services help Lloyd’s market participants overcome these challenges with proactive, efficient, and expert-led claims management. This can lead to:
Lack of skilled staff leaves adjusters handling extra admin.
Lloyd’s aged claims list: pressure to monitor and resolve inactive claims to avoid scrutiny.
Siloed processes: fragmented workflows reduce visibility and control.
Weak broker engagement means teams waste time chasing updates.
Outdated and inaccurate reserves impact financial reporting and balance sheets.
Let Velonetic help you streamline your static claims process and overcome these challenges with ease.
Velonetic helps you stay ahead
Proactive pre-static claims management
Velonetic doesn’t just handle static claims (12+ months); we also review pre-static claims (9-12 months) to prevent them from becoming static. This proactive approach helps you stay ahead of a claim becoming static.
Direct liaison with brokers and experts
Leveraging our established relationships, we liaise directly with brokers and experts on your behalf, ensuring faster updates and resolutions.
Making amendments when needed
When necessary, Velonetic steps in to update or amend claims, keeping everything accurate and up to date.
Customised management information
We provide bespoke monthly reports tailored to your specific requirements, drawn directly from your core systems to reflect the latest status of your claims and target focus areas that we collectively agree.
Why us?
Velonetic delivers unmatched efficiency, transparency and support for your claims management needs:
Direct claim updates without broker involvement
As part of Lloyd’s Central Processing and Claims Processing Services (Core), Velonetic manages Technical Processing (TP) for the entire Lloyd’s Market. This gives us access to the relevant data, allowing us to update claim records directly without relying on the broker to create a movement.
Comprehensive purging service
Through our Central and Claims Processing Contracts, Velonetic offers a purging service that follows Lloyd’s criteria for closing static claims. Monthly reports detail which claims have been closed, providing full transparency.
No-win-no-fee model
With Velonetic, you only pay for results. If we chase a static claim and no updates are generated, you won’t be charged.
Dedicated team and point of contact
Every customer has a dedicated Velonetic team and a single point of contact who “owns” the service for each customer, ensuring personalised support and seamless communication.