OVERVIEW
When a carrier faced a critical service gap and a delayed implementation from another provider, Velonetic stepped in. With rapid onboarding, enhanced reporting through Binder Cloud and Qlik Sense, and dedicated support, we delivered real results—earning the client’s trust and advocacy.
CHALLENGE
- The customer faced disruption when their provider ceased support for Bordereaux and Delegated Underwriting services.
- Initially they opted for a market leader based on perceived reporting strengths.
- However, the reporting tools did not meet expectations upon closer evaluation.
- The provider also showed poor responsiveness and delayed implementation by over six months.
SOLUTION
Velonetic stepped in and offered rapid onboarding and a risk-free proof of concept.
Dedicated support ensured a smooth trial experience and a clear roadmap outlining future enhancements.
BinderCloud integrated with Qlik Sense for enhanced reporting.
RESULTS
The client successfully adopted BinderCloud along with our Delegated Underwriting Services.
They experienced faster implementation, stronger service, and greater confidence in the solution.
The BinderCloud and Qlik Sense integration delivered advanced, scalable reporting capabilities.
The client is now a strong Veonetic advocate.